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5Beads Jewelry Making Supplies / 2011-01-15

Customer Service Hours

For your convenience, please view the following of our office hours. We work six days a week, every day from 8:30-17:30 Beijing China Time (Monday to Saturday)


There are two ways to connect us. This first one is email.( strongly recommended).  You can directly contact us by email at, we will quickly respond your emails and inquiries within 24 hours.If the situation is emergent and a call is needed, you can choose the second way , i.e. Contact us by Telephone  (English and Chinese): (0086)  0579-85651025

We would be happy to hear from you!



Additional information kindly note:

Sometimes email communication is not reliable (emails may be lost on the way or be blocked by ISP filter), therefore if you do not get our reply within 48 hours, we suggest you to:

1) Check the junk or spam folder in your email inbox (sometimes your ISP filter will regard our reply email as spam in mistake)

2) Try to contact us again, you can send text-message or email to contact us again.


Notice!  Dear customers, we aim to provide you with a reliable and good customer service at all times. If, however, you feel unsatisfied with our service . Please get in touch with us and we will give you a satisfied reply .





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